Barracuda MSP experienced a minor incident on June 29, 2020, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 29, 2020, 01:18 PM UTC
We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 8:56AM We will provide an update and/or resolution when more information is available. Start Time: 8:56AM Eastern Daylight Time Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center. Kind regards, Your Barracuda Managed Workplace Team
- monitoring Jun 29, 2020, 01:48 PM UTC
Our team has remedied a networking failure with the AWS environment and we are monitoring at this time.
- resolved Jun 29, 2020, 03:22 PM UTC
Our team has repaired the networking issues and the environment is now functioning correctly.