Barracuda MSP incident

Patch Management URL update.microsoft.com is inaccessible.

Major Resolved View vendor source →

Barracuda MSP experienced a major incident on September 25, 2020 affecting Patch Management, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2020, 03:21 PM UTC
Resolved
Sep 28, 2020, 02:10 PM UTC
Duration
2d 22h
Detected by Pingoru
Sep 25, 2020, 03:21 PM UTC

Affected components

Patch Management

Update timeline

  1. identified Sep 25, 2020, 03:21 PM UTC

    We have identified an issue with http://www.update.microsoft.com/ being inaccessible. This will cause any pre windows 10/Server 2016 devices to fail to check for updates and return an error that the patching URL cannot be reached. We are working with Microsoft to update the URL as quickly as possible.

  2. resolved Sep 28, 2020, 02:10 PM UTC

    This incident has been resolved.