Barracuda MSP experienced a major incident on May 14, 2021 affecting US05 UI and US05 Data, lasting 11h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 14, 2021, 01:19 PM UTC
We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 8:10 am. We will provide an update and/or resolution when more information is available. Start Time: 8:10 am Eastern Daylight Time Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center. Kind regards, Your Barracuda Managed Workplace Team
- investigating May 14, 2021, 04:01 PM UTC
We are continuing to investigate this issue.
- resolved May 15, 2021, 12:48 AM UTC
Our Engineers have resolved the issue and will continue to monitor the situation. If you are still experiencing issues, please contact support.