Barracuda MSP experienced a critical incident on June 10, 2021 affecting US05 UI, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
US05 UI
Update timeline
- investigating Jun 10, 2021, 05:01 AM UTC
We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 12:47AM EST. We will provide an update and/or resolution when more information is available. Start Time: 12:47AM Eastern Daylight Time (GMT/UTC 5:47 a.m.) Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center. Kind regards, Your Barracuda Managed Workplace Team
- resolved Jun 10, 2021, 06:15 AM UTC
Our Engineers have resolved the issue and will continue to monitor the situation. If you are still experiencing issues, please contact support.