Barracuda MSP incident

Degraded Performance - Investigation

Minor Resolved View vendor source →

Barracuda MSP experienced a minor incident on July 6, 2021 affecting US05 UI, lasting 8h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2021, 06:05 PM UTC
Resolved
Jul 07, 2021, 02:25 AM UTC
Duration
8h 19m
Detected by Pingoru
Jul 06, 2021, 06:05 PM UTC

Affected components

US05 UI

Update timeline

  1. investigating Jul 06, 2021, 06:05 PM UTC

    We are currently experiencing degraded performance on the US05 Hosted Environment of Barracuda RMM. Our Remote Monitoring triggered an alert at 12:30PM EST. We will provide an update and/or resolution when more information is available. Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center. Kind regards, Your Barracuda RMM Team

  2. resolved Jul 07, 2021, 02:25 AM UTC

    This incident has been resolved.