Barracuda MSP incident

Degraded Performance

Minor Resolved View vendor source →

Barracuda MSP experienced a minor incident on September 14, 2021 affecting US01 UI and EU01 UI and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2021, 01:37 PM UTC
Resolved
Sep 15, 2021, 02:34 PM UTC
Duration
1d
Detected by Pingoru
Sep 14, 2021, 01:37 PM UTC

Affected components

US01 UIEU01 UIAU01 UIUS03 UIUS04 UIUS05 UIEU02 UIUS07 UIEU03 UI

Update timeline

  1. investigating Sep 14, 2021, 01:37 PM UTC

    We are currently experiencing performance issues within Barracuda RMM. Until this is resolved, partners may experience disruptions. We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda RMM Team

  2. monitoring Sep 14, 2021, 11:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2021, 02:34 PM UTC

    This incident has been resolved.