Barracuda MSP experienced a critical incident on February 2, 2022 affecting US01 UI and EU01 UI and 1 more component, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
US01 UIEU01 UIAU01 UIUS03 UIUS04 UIUS05 UIEU02 UIUS07 UIEU03 UIUS01 Data
Update timeline
- investigating Feb 02, 2022, 04:14 PM UTC
We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 10:36AM EST. We will provide an update and/or resolution when more information is available. Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center. Kind regards, Your Barracuda Managed Workplace Team
- investigating Feb 02, 2022, 06:29 PM UTC
We are continuing to investigate this issue.
- investigating Feb 02, 2022, 06:59 PM UTC
We are continuing to investigate this issue.
- resolved Feb 02, 2022, 07:43 PM UTC
This incident has been resolved.