Barracuda MSP experienced a minor incident on July 21, 2023 affecting US03 UI, lasting 6h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2023, 06:26 PM UTC
We are currently experiencing performance issues within Barracuda RMM. Until this is resolved, partners may experience disruptions. We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda RMM Team
- investigating Jul 21, 2023, 07:56 PM UTC
Site Not Communicating alerts for all sites on the US03 Environment to prevent any false alerts from being generated while we continue to investigate the performance issues. We will provide an update and/or resolution when more information is available.
- resolved Jul 22, 2023, 01:25 AM UTC
Performance on our hosted US03 Barracuda RMM environment has returned to normal. We will continue to monitor the situation and update as required.