Barracuda MSP incident

Degraded Performance - Onsite Manager and Device Manager Downloads

Barracuda MSP experienced a minor incident on March 8, 2024 affecting US01 Data and AU01 Data and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started: Mar 08, 2024, 01:31 PM UTC
Resolved: Mar 08, 2024, 03:10 PM UTC
Duration: 1h 38m
Detected by Pingoru: Mar 08, 2024, 01:31 PM UTC

Affected components

US01 DataAU01 DataEU01 DataUS03 DataUS04 DataUS05 DataEU02 DataUS07 DataEU03 Data

Update timeline

investigating Mar 08, 2024, 01:31 PM UTC

We are currently experiencing performance issues within Barracuda RMM. Until this is resolved, partners may not be able to download Onsite Manager and Device Manager packages We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda RMM Team
resolved Mar 08, 2024, 03:10 PM UTC

The issue preventing Onsite Manager and Device Manager downloads has been resolved. If still facing issues please reach out to Barracuda RMM support