Baremetrics had 3 outages in the last 2 years totaling 19h 14m of downtime — averaging 0.1 incidents per month.
There were 3 Baremetrics outages since October 6, 2025 totaling 19h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have an issue with an external provider and are working to resolve it.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are seeing a delay in calculating metrics for new customers on Stripe accounts. New customer data from Stripe is coming in correctly (subscriptions, start dates, customer details), but the step that calculates their metrics is running behind. This causes some new Stripe customers to be missing from your metrics temporarily. The current delay is about 24 to 48 hours.
We have identified the issue and are rolling out the fix now. The calculation backlog is large, so it will take some time for the system to catch up fully. You may continue to see delayed new customer metrics while this process is ongoing.
The fix has been implemented and solves the delay. You may continue to see delayed new customer metrics while our system fully catches up.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.