Baremetrics incident

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Critical Resolved View vendor source →

Baremetrics experienced a critical incident on November 18, 2025 affecting Dashboard and API and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:50 PM UTC
Resolved
Nov 18, 2025, 05:06 PM UTC
Duration
2h 15m
Detected by Pingoru
Nov 18, 2025, 02:50 PM UTC

Affected components

DashboardAPIReports and NotificationsRecoverCancellation InsightsMessaging

Update timeline

  1. identified Nov 18, 2025, 02:50 PM UTC

    We have an issue with an external provider and are working to resolve it.

  2. monitoring Nov 18, 2025, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 05:06 PM UTC

    This incident has been resolved.