Banxa experienced a minor incident on May 1, 2026 affecting API Services, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2026, 07:12 PM UTC
Status: Investigating We have observed an increase in response times for certain endpoints and are actively investigating the issue. Affected components API Services (Degraded performance)
- identified May 01, 2026, 07:36 PM UTC
Status: Identified We have identified the issue and are working on a fix. Affected components API Services (Degraded performance)
- monitoring May 01, 2026, 07:49 PM UTC
Status: Monitoring We have deployed a fix and we are monitoring the results. Affected components API Services (Degraded performance)
- monitoring May 01, 2026, 08:39 PM UTC
Status: Monitoring We are still monitoring the results. Affected components API Services (Degraded performance)
- monitoring May 01, 2026, 09:05 PM UTC
Status: Monitoring We are still continuing with the monitoring of results. Affected components API Services (Degraded performance)
- resolved May 01, 2026, 09:42 PM UTC
Status: Resolved We observed a temporary service disruption earlier, which has since been addressed and normal operations have been restored. Affected components API Services (Operational)