Banxa incident

Elevated Response Times on some Endpoints

Minor Resolved View vendor source →
Started
May 01, 2026, 09:42 PM UTC
Resolved
May 01, 2026, 09:42 PM UTC
Duration
Detected by Pingoru
May 01, 2026, 09:42 PM UTC

Affected components

API Services

Update timeline

  1. investigating May 01, 2026, 07:12 PM UTC

    Status: Investigating We have observed an increase in response times for certain endpoints and are actively investigating the issue. Affected components API Services (Degraded performance)

  2. identified May 01, 2026, 07:36 PM UTC

    Status: Identified We have identified the issue and are working on a fix. Affected components API Services (Degraded performance)

  3. monitoring May 01, 2026, 07:49 PM UTC

    Status: Monitoring We have deployed a fix and we are monitoring the results. Affected components API Services (Degraded performance)

  4. monitoring May 01, 2026, 08:39 PM UTC

    Status: Monitoring We are still monitoring the results. Affected components API Services (Degraded performance)

  5. monitoring May 01, 2026, 09:05 PM UTC

    Status: Monitoring We are still continuing with the monitoring of results. Affected components API Services (Degraded performance)

  6. resolved May 01, 2026, 09:42 PM UTC

    Status: Resolved We observed a temporary service disruption earlier, which has since been addressed and normal operations have been restored. Affected components API Services (Operational)

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