Banxa incident

Banxa Merchant Dashboard is Currently Inaccessible

Minor Resolved View vendor source →

Banxa experienced a minor incident on July 10, 2026 affecting Merchant Portal and API Services, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 03:15 AM UTC
Resolved
Jul 10, 2026, 03:22 AM UTC
Duration
6m
Detected by Pingoru
Jul 10, 2026, 03:15 AM UTC

Affected components

Merchant PortalAPI Services

Update timeline

  1. investigating Jul 10, 2026, 03:15 AM UTC

    Status: Investigating We are currently investigating reports of an issue affecting the Banxa Merchant Dashboard. Our team is actively diagnosing the root cause, and we will provide an update as soon as more information is available. Affected components API Services (Degraded performance) Merchant Portal (Full outage)

  2. identified Jul 10, 2026, 03:20 AM UTC

    Status: Identified We have identified the root cause of the issue affecting the Banxa Merchant Dashboard and our team is actively working on a resolution. Thank you for your patience. Affected components API Services (Degraded performance) Merchant Portal (Full outage)

  3. resolved Jul 10, 2026, 03:22 AM UTC

    Status: Resolved This incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this issue. Affected components API Services (Operational) Merchant Portal (Operational)