Bandwidth incident

Bandwidth International Market Impairment - Thailand

Critical Resolved View vendor source →

Bandwidth experienced a critical incident on September 1, 2026 affecting Inbound Calling- Thailand, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 08:40 AM UTC
Resolved
Sep 01, 2026, 11:11 AM UTC
Duration
2h 30m
Detected by Pingoru
Sep 01, 2026, 08:40 AM UTC

Affected components

Inbound Calling- Thailand

Update timeline

  1. investigating Sep 01, 2026, 08:40 AM UTC

    We are investigating a network impairment in Thailand with our carrier affecting voice traffic. We are currently working with our carrier for resolution.

  2. monitoring Sep 01, 2026, 10:09 AM UTC

    We have observed services in Thailand have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

  3. resolved Sep 01, 2026, 11:11 AM UTC

    Final: Our carrier has completed all necessary repairs (SSL certificate update) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 2026-09-01 07:11:00 UTC End Time: 2026-09-01 08:55:00 UTC