Bandwidth experienced a minor incident on September 1, 2026 affecting Inbound Calling (SIP) - United States and Outbound Calling (SIP) - United States, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Calling (SIP) - United StatesOutbound Calling (SIP) - United States
Update timeline
- identified Sep 01, 2026, 02:28 AM UTC
Bandwidth teams have identified a network condition impacting a small subset of voice calls transversing our DFW datacenter. These calls may not complete as expected.
- monitoring Sep 01, 2026, 03:36 AM UTC
Teams are observing expected network behavior and will monitor for stability
- resolved Sep 01, 2026, 04:29 AM UTC
This incident has been resolved.