Bandwidth experienced a major incident on August 17, 2026 affecting Number Porting, lasting 6h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Number Porting
Update timeline
- investigating Aug 17, 2026, 04:50 PM UTC
Bandwidth teams are investigating off net port order activation delays. Teams are working with the impacted provider to bring about timely activation for these orders.
- identified Aug 17, 2026, 09:06 PM UTC
This particular provider has identified the source of the incident and is working to restore expected behavior.
- resolved Aug 17, 2026, 11:24 PM UTC
This incident has been resolved.