Bandwidth incident

JFK Datacenter Incident

Minor Resolved View vendor source →

Bandwidth experienced a minor incident on August 14, 2026 affecting Inbound Calling (SIP) - United States and Outbound Calling (SIP) - United States, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 10:54 AM UTC
Resolved
Aug 14, 2026, 12:09 PM UTC
Duration
1h 14m
Detected by Pingoru
Aug 14, 2026, 10:54 AM UTC

Affected components

Inbound Calling (SIP) - United StatesOutbound Calling (SIP) - United States

Update timeline

  1. investigating Aug 14, 2026, 10:54 AM UTC

    Bandwidth is investigating an incident impacting a subset of voice traffic transversing our JFK Datacenter. Impacted traffic may retry via a redundant datacenter.

  2. resolved Aug 14, 2026, 12:09 PM UTC

    This incident has been resolved.