Bandwidth incident

SMS and MMS Messaging Incident - Verizon Wireless

Minor Resolved View vendor source →

Bandwidth experienced a minor incident on May 27, 2026 affecting SMS Messaging (SMPP) and MMS Messaging (MM4), lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 05:55 PM UTC
Resolved
May 29, 2026, 10:00 PM UTC
Duration
2d 4h
Detected by Pingoru
May 27, 2026, 05:55 PM UTC

Affected components

SMS Messaging (SMPP)MMS Messaging (MM4)

Update timeline

  1. identified May 27, 2026, 05:55 PM UTC

    Bandwidth teams have identified an off-network incident impacting outbound SMS and MMS messages towards the Verizon Wireless network. These messages may not deliver as expected.

  2. identified May 28, 2026, 12:54 AM UTC

    Teams remain engaged with the impacted industry vendor to bring about a resolution.

  3. monitoring May 28, 2026, 11:39 AM UTC

    Teams are observing expected messaging delivery. We are monitoring for stability.

  4. monitoring May 28, 2026, 08:19 PM UTC

    We continue to monitor for stability.

  5. monitoring May 29, 2026, 12:32 PM UTC

    We continue to monitor for stability.

  6. resolved May 29, 2026, 10:00 PM UTC

    This incident has been resolved.