Affected components
Update timeline
- investigating Apr 22, 2026, 03:26 PM UTC
Bandwidth teams are investigating an incident where reports generated by the 9-1-1 Dashboard may contain duplicated data points. Teams are working to restore expected reporting behavior. Note: This incident does not impact emergency call routing.
- identified Apr 22, 2026, 03:46 PM UTC
Teams have identified the source of the incident and are working to restore expect record processing behaviors. Note: This incident does not impact emergency call routing.
- identified Apr 22, 2026, 08:28 PM UTC
Teams have identified the source of the incident and are working to restore expect record processing behaviors.
- identified Apr 22, 2026, 11:30 PM UTC
Teams have identified the source of the incident and are working to restore expect record processing behaviors.
- identified Apr 23, 2026, 02:04 AM UTC
Teams have identified the source of the incident and are working to restore expect record processing behaviors.
- monitoring Apr 23, 2026, 06:55 AM UTC
Teams are observing expected behavior and will continue to monitor.
- monitoring Apr 23, 2026, 01:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 23, 2026, 02:03 PM UTC
This incident has been resolved.
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