Bandwidth experienced a major incident on May 15, 2026 affecting Line Feature Management, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Line Feature Management
Update timeline
- investigating May 15, 2026, 06:33 PM UTC
Bandwidth teams are investigating an incident impacting Toll Free and 10DLC provisioning. These requests are unable to fully provision across the ecosystem, and could lead to failed messaging. Teams are actively working to restore expected behaviors and is partnering with the impaired vendor.
- resolved May 15, 2026, 07:46 PM UTC
This incident has been resolved.