Bandwidth incident

Outbound Messaging 10DLC Incident

Minor Ongoing View vendor source →

Bandwidth is currently experiencing a minor incident affecting SMS Messaging (SMPP) and MMS Messaging (MM4) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 08:13 PM UTC
Resolved
Ongoing
Duration
● 1h 51m
Detected by Pingoru
May 12, 2026, 08:13 PM UTC

Affected components

SMS Messaging (SMPP)MMS Messaging (MM4)Line Feature Management

Update timeline

  1. investigating May 12, 2026, 08:13 PM UTC

    Teams are investigating an incident impacting outbound SMS and MMS messaging. Customers may experience increased (4)476 errors on fully provisioned 10DLC numbers.

  2. monitoring May 12, 2026, 09:47 PM UTC

    Teams are observing expected messaging behavior and will monitor for prolonged stability.