Bandwidth incident

Voice Calling Incident - DFW

Bandwidth is currently experiencing a minor incident affecting Inbound Calling (SIP) - United States and Outbound Calling (SIP) - United States, which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 02:58 PM UTC
Resolved
Ongoing
Duration
● 1h 23m
Detected by Pingoru
May 12, 2026, 02:58 PM UTC

Affected components

Inbound Calling (SIP) - United StatesOutbound Calling (SIP) - United States

Update timeline

  1. investigating May 12, 2026, 02:58 PM UTC

    Bandwidth teams are investigating in incident impacting Inbound and Outbound voice calls in our DFW Data Center.

  2. identified May 12, 2026, 03:21 PM UTC

    Teams have identified the source of this incident and are working to restore expected calling behavior. Note: This incident impacts a very small subset of customers transversing voice traffic via the DFW Data Center.