Bandwidth experienced a major incident on May 6, 2026 affecting Toll Free MMS - Inbound, lasting 8h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Toll Free MMS - Inbound
Update timeline
- investigating May 06, 2026, 01:07 PM UTC
Bandwidth teams are investigating an incident impacting Toll Free and Short Code MMS from AT&T to Bandwidth destinations.
- identified May 06, 2026, 02:33 PM UTC
Teams have identified the source of this incident and working to restore expected messaging delivery.
- monitoring May 06, 2026, 07:09 PM UTC
Teams are observing expected network behavior and will monitor for stability.
- resolved May 06, 2026, 09:19 PM UTC
This incident has been resolved.