Bandwidth experienced a critical incident on May 6, 2026 affecting Bandwidth App, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Bandwidth App
Update timeline
- investigating May 06, 2026, 11:00 AM UTC
Bandwidth teams are investigating an incident impacting access to the Bandwidth App and UI. Access attempts may result in timeouts or non-response from the API or UI. Teams are working to restore expected portal behavior.