Bandwidth experienced a notice incident on September 25, 2026 affecting MMS Messaging (MM4), lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
MMS Messaging (MM4)
Update timeline
- investigating Sep 25, 2026, 12:10 AM UTC
We are aware of an issue affecting a subset of inbound MMS messages. Impacted customers may observe inbound MMS being delivered as unexpected group messages containing unrelated content or participants. We are actively investigating and working with our messaging partners toward resolution. Updates will be provided as more information becomes available.