Balena incident

Elevated builder failure for arm64

Major Resolved View vendor source →

Balena experienced a major incident on July 24, 2024 affecting Application Builder, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 08:45 AM UTC
Resolved
Jul 24, 2024, 09:22 AM UTC
Duration
37m
Detected by Pingoru
Jul 24, 2024, 08:45 AM UTC

Affected components

Application Builder

Update timeline

  1. identified Jul 24, 2024, 09:03 AM UTC

    Some builds sent to our arm64 builder infrastructure are failing. The problem is caused by a faulty garbage collection process. We expect everything to return to normal quickly.

  2. monitoring Jul 24, 2024, 09:08 AM UTC

    All affected arm64 builders are back online. We're monitoring the situation.

  3. resolved Jul 24, 2024, 09:22 AM UTC

    This incident has been resolved.