Balena incident

Builder returns 403 error

Major Resolved View vendor source →

Balena experienced a major incident on September 11, 2024 affecting Application Builder, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2024, 12:00 PM UTC
Resolved
Sep 11, 2024, 03:00 PM UTC
Duration
3h
Detected by Pingoru
Sep 11, 2024, 12:00 PM UTC

Affected components

Application Builder

Update timeline

  1. investigating Sep 11, 2024, 12:47 PM UTC

    We're currently investigating the builder returning 403 errors

  2. identified Sep 11, 2024, 01:11 PM UTC

    The issue has been identified and we're working on a fix.

  3. monitoring Sep 11, 2024, 02:17 PM UTC

    A temporary fix has been deployed.

  4. resolved Sep 12, 2024, 09:49 AM UTC

    This incident has been resolved.