Balena experienced a notice incident on November 12, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 12, 2024, 09:06 AM UTC
The delta image back-end was failing to connect to our internal worker nodes because it was using an outdated authentication certificate. The back-end and the worker nodes were to be configured to use a new certificate at the same time to avoid disruptions but we had a delay in re-configuring the back-end. We are reviewing the process to avoid more disruptions like this in the future.