Balena incident

Elevated GIT/Application Builder Errors

Critical Resolved View vendor source →

Balena experienced a critical incident on November 12, 2024 affecting Git, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 06:00 PM UTC
Resolved
Nov 12, 2024, 06:18 PM UTC
Duration
17m
Detected by Pingoru
Nov 12, 2024, 06:00 PM UTC

Affected components

Git

Update timeline

  1. investigating Nov 12, 2024, 06:00 PM UTC

    We're experiencing an elevated level of errors in our application builder infrastructure and are currently looking into the issue.

  2. identified Nov 12, 2024, 06:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 12, 2024, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 12, 2024, 06:13 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 12, 2024, 06:18 PM UTC

    This incident has been resolved.

  6. postmortem Nov 12, 2024, 09:18 PM UTC

    Temporary issue due to a switchover between internally hosted certificate authorities.