Balena incident

Degraded cloudlink connection performance

Minor Resolved View vendor source →

Balena experienced a minor incident on March 22, 2025 affecting Device URLs and Cloudlink (VPN), lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2025, 12:10 AM UTC
Resolved
Mar 22, 2025, 12:40 AM UTC
Duration
30m
Detected by Pingoru
Mar 22, 2025, 12:10 AM UTC

Affected components

Device URLsCloudlink (VPN)

Update timeline

  1. identified Mar 22, 2025, 12:10 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Mar 22, 2025, 12:10 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 22, 2025, 12:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 22, 2025, 12:37 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 22, 2025, 12:40 AM UTC

    This incident has been resolved.