Balena incident

Degraded Performance on device state endpoints

Minor Resolved View vendor source →

Balena experienced a minor incident on April 17, 2025 affecting API, lasting 21h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 02:38 PM UTC
Resolved
Apr 18, 2025, 12:26 PM UTC
Duration
21h 47m
Detected by Pingoru
Apr 17, 2025, 02:38 PM UTC

Affected components

API

Update timeline

  1. investigating Apr 17, 2025, 02:38 PM UTC

    We are currently investigating this issue.

  2. identified Apr 17, 2025, 02:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 17, 2025, 03:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 18, 2025, 12:26 PM UTC

    This incident has been resolved.