Axle Health had 6 outages in the last 2 years — averaging 0.2 incidents per month.
There were 6 Axle Health outages since December 18, 2025. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Duration: 50 minutes Affected Components: Dashboard Apr 10, 13:01:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 10, 13:25:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Apr 10, 13:51:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 45 minutes Affected Components: Dashboard, Android Clinician App, iOS Clinician App, Patient Booking Portal, Public APIs Mar 13, 17:45:41 GMT+0 - Investigating - We are currently investigating this incident. Mar 13, 18:15:30 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 13, 18:30:40 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 58 minutes Affected Components: Dashboard, Android Clinician App, iOS Clinician App, Patient Booking Portal, Public APIs Mar 5, 17:49:18 GMT+0 - Investigating - We are currently investigating this incident. Mar 5, 18:31:49 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 5, 18:47:06 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 1 hour and 28 minutes Affected Components: Dashboard, iOS Clinician App, Patient Booking Portal, Android Clinician App, Public APIs Jan 22, 15:30:00 GMT+0 - Investigating - We are currently investigating this incident. Jan 22, 16:23:58 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 22, 16:42:22 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 22, 16:58:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 5 hours and 59 minutes Jan 21, 18:02:08 GMT+0 - Monitoring - Webhooks and notifications have now resumed sending, we are actively monitoring. Webhooks that were delayed during the outage should now be sent. Jan 21, 18:21:14 GMT+0 - Monitoring - Webhooks and notifications have now resumed sending, we are actively monitoring. Webhooks that were delayed during the outage should now be sent. Jan 21, 21:47:56 GMT+0 - Monitoring - The root cause has been identified, we have implemented initial mitigations to issues impacting webhook sending and are continuing to monitor. We are also continuing to work on further mitigations to reduce webhook latency. Jan 22, 00:00:52 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 1 hour and 12 minutes Affected Components: Dashboard, iOS Clinician App, Patient Booking Portal, Android Clinician App, Public APIs Dec 18, 17:24:21 GMT+0 - Investigating - We are currently investigating this incident. Dec 18, 17:57:05 GMT+0 - Monitoring - Services have recovered and we have identified root cause Dec 18, 18:36:10 GMT+0 - Resolved - This incident has been resolved.