Axle Health Outage History
Axle Health is up right nowPingoru has recorded 16 incidents for Axle Health: 14 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 2 | 3 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 586 (0%) |
Incidents, newest first
Minor August 4, 2026 Athena EMR Sync Disruption 2h 49m
Started Aug 04, 2026, 06:38 PM UTC· resolved Aug 04, 2026, 09:27 PM UTC
- investigating Aug 04, 2026, 06:38 PM UTC
We experienced a disruption in data sync with Athena Health due to an outage on their platform. This issue affects only Athena Health customers..
- resolved Aug 04, 2026, 09:27 PM UTC
We experienced a disruption in data sync with Athena Health due to an outage on their platform. This issue affected only Athena Health customers. We resumed syncing data after Athena's services were restored at 2:27PM UTC. Additional sync latency was introduced during this time due to the backlog that had built up. All syncs have since caught up and are now operating normally. We apologize for any inconvenience this may have caused..
Minor April 10, 2026 Unable to book new confirmed visits in Dashboard 50m
Started Apr 10, 2026, 01:01 PM UTC· resolved Apr 10, 2026, 01:51 PM UTC
- investigating Apr 10, 2026, 01:01 PM UTC
We are currently investigating this incident..
- identified Apr 10, 2026, 01:25 PM UTC
We are continuing to work on a fix for this incident..
- resolved Apr 10, 2026, 01:51 PM UTC
This incident has been resolved..
Minor March 13, 2026 High latency across Axle Systems 44m
Started Mar 13, 2026, 05:45 PM UTC· resolved Mar 13, 2026, 06:30 PM UTC
- investigating Mar 13, 2026, 05:45 PM UTC
We are currently investigating this incident..
- monitoring Mar 13, 2026, 06:15 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Mar 13, 2026, 06:30 PM UTC
This incident has been resolved..
Minor March 5, 2026 Degraded Performance across Dashboard and API 57m
Started Mar 05, 2026, 05:49 PM UTC· resolved Mar 05, 2026, 06:47 PM UTC
- investigating Mar 05, 2026, 05:49 PM UTC
We are currently investigating this incident..
- monitoring Mar 05, 2026, 06:31 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Mar 05, 2026, 06:47 PM UTC
This incident has been resolved..
Minor January 22, 2026 Dashboard and API High Latency 1h 28m
Started Jan 22, 2026, 03:30 PM UTC· resolved Jan 22, 2026, 04:58 PM UTC
- investigating Jan 22, 2026, 03:30 PM UTC
We are currently investigating this incident..
- identified Jan 22, 2026, 04:23 PM UTC
We are continuing to work on a fix for this incident..
- monitoring Jan 22, 2026, 04:42 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Jan 22, 2026, 04:58 PM UTC
This incident has been resolved..
Minor January 21, 2026 Axle webhooks and notifications are currently experiencing delays 5h 58m
Started Jan 21, 2026, 06:02 PM UTC· resolved Jan 22, 2026, 12:00 AM UTC
- monitoring Jan 21, 2026, 06:02 PM UTC
Webhooks and notifications have now resumed sending, we are actively monitoring. Webhooks that were delayed during the outage should now be sent..
- monitoring Jan 21, 2026, 06:21 PM UTC
Webhooks and notifications have now resumed sending, we are actively monitoring. Webhooks that were delayed during the outage should now be sent..
- monitoring Jan 21, 2026, 09:47 PM UTC
The root cause has been identified, we have implemented initial mitigations to issues impacting webhook sending and are continuing to monitor. We are also continuing to work on further mitigations to reduce webhook latency..
- resolved Jan 22, 2026, 12:00 AM UTC
This incident has been resolved..
Minor December 18, 2025 Dashboard and API high latency 1h 11m
Started Dec 18, 2025, 05:24 PM UTC· resolved Dec 18, 2025, 06:36 PM UTC
- investigating Dec 18, 2025, 05:24 PM UTC
We are currently investigating this incident..
- monitoring Dec 18, 2025, 05:57 PM UTC
Services have recovered and we have identified root cause.
- resolved Dec 18, 2025, 06:36 PM UTC
This incident has been resolved..