Axle Health incident

Dashboard and API high latency

Minor Resolved View vendor source →

Axle Health experienced a minor incident on December 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 05:24 PM UTC
Resolved
Dec 18, 2025, 05:24 PM UTC
Duration
—
Detected by Pingoru
Dec 18, 2025, 05:24 PM UTC

Update timeline

  1. resolved Dec 18, 2025, 05:24 PM UTC

    Type: Incident Duration: 1 hour and 12 minutes Affected Components: Dashboard, iOS Clinician App, Patient Booking Portal, Android Clinician App, Public APIs Dec 18, 17:24:21 GMT+0 - Investigating - We are currently investigating this incident. Dec 18, 17:57:05 GMT+0 - Monitoring - Services have recovered and we have identified root cause Dec 18, 18:36:10 GMT+0 - Resolved - This incident has been resolved.