Axcient experienced a critical incident on May 30, 2025 affecting x360Sync Web (CA) and x360Sync Data Transfer (CA) and 1 more component, lasting 17h 36m. The incident has been resolved; the full update timeline is below.
Affected components
x360Sync Web (CA)x360Sync Data Transfer (CA)x360Sync Collaborative Web Editing (CA)x360Sync Web Preview (CA)
Update timeline
- investigating May 30, 2025, 09:38 PM UTC
We are investigating an issue with Axcient x360Sync. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
- monitoring May 30, 2025, 09:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 31, 2025, 03:15 PM UTC
This incident has been resolved.