Axcient experienced a critical incident on June 12, 2025 affecting axcient.com/enduser-documentation, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
axcient.com/enduser-documentation
Update timeline
- identified Jun 12, 2025, 07:34 PM UTC
Our Axcient.com web site is currently unavailable due to an upstream provider issue. Services hosted at our sister sites remain available, including help.axcient.com, partner.axcient.com, and my.axcient.net.
- monitoring Jun 12, 2025, 08:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 12, 2025, 08:33 PM UTC
This incident has been resolved.