aXcelerate Outage History

aXcelerate is up right now

Pingoru has recorded 51 incidents for aXcelerate: 14 in the last 12 months and 5 in the last 90 days.

Source: status.axcelerate.com.au

51incidents recorded
14last 12 months
5last 90 days
8 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking aXcelerate in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202621 of 744 (0%)
June 202612 of 720 (0%)
July 202600 of 744 (0%)
August 202612 of 744 (0%)
September 202621 of 720 (0%)
October 202622 of 580 (0%)

Incidents, newest first

Notice December 19, 2024 Online Assessment Reports unavailable 1h 5m Reporting System

Started Dec 19, 2024, 10:51 PM UTC· resolved Dec 19, 2024, 11:57 PM UTC

  1. investigating Dec 19, 2024, 10:51 PM UTC

    We are currently investigating an issue with Online Assessment reports. This item is under investigation and we will provide further information as soon as possible.

  2. resolved Dec 19, 2024, 11:57 PM UTC

    We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.

Read the full incident report →

Notice December 11, 2024 Display rendering issue 1h 9m aXcelerate Production

Started Dec 11, 2024, 07:01 AM UTC· resolved Dec 11, 2024, 08:10 AM UTC

  1. investigating Dec 11, 2024, 07:01 AM UTC

    We are aware of an issue affecting the rendering of the navigation menu and other items within the platform. This is currently being investigated as a matter of urgency. We will provide further updates as they become available.

  2. monitoring Dec 11, 2024, 07:50 AM UTC

    A fix for the rendering issue has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2024, 08:10 AM UTC

    We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.

Read the full incident report →

Notice December 5, 2024 aXcelerate Unavailable for some users - Greenmount 1h 12m aXcelerate Production

Started Dec 05, 2024, 09:39 PM UTC· resolved Dec 05, 2024, 10:51 PM UTC

  1. investigating Dec 05, 2024, 09:39 PM UTC

    We are aware that aXcelerate is currently unavailable for some users on the Greenmount cluster. Our developers are currently working on finding a resolution as quickly as possible.

  2. monitoring Dec 05, 2024, 10:20 PM UTC

    We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.

  3. resolved Dec 05, 2024, 10:51 PM UTC

    We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.

Read the full incident report →

Minor November 17, 2024 Known Issue: Emails Not Being Sent From aXcelerate 1h 40m aXcelerate Production

Started Nov 17, 2024, 10:01 PM UTC· resolved Nov 17, 2024, 11:42 PM UTC

  1. investigating Nov 17, 2024, 10:01 PM UTC

    We have been made aware of an issue with emails not being sent from aXcelerate. Our team are investigating this as a matter of priority. Further updates will be provided here.

  2. monitoring Nov 17, 2024, 10:42 PM UTC

    After investigation, our team have implemented a fix and emails are now sending as expected. We will continue to monitor for the morning.

  3. resolved Nov 17, 2024, 11:42 PM UTC

    After monitoring, there have been no further issues with emails being sent from aXcelerate this morning. We thank you for your patience in this issue.

Read the full incident report →