aXcelerate incident

Accessing aXcelerate unavailable for Learners and Administrators

Major Resolved View vendor source →

aXcelerate experienced a major incident on September 3, 2025 affecting Online Assessments, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 09:13 AM UTC
Resolved
Sep 03, 2025, 09:48 AM UTC
Duration
34m
Detected by Pingoru
Sep 03, 2025, 09:13 AM UTC

Affected components

Online Assessments

Update timeline

  1. investigating Sep 03, 2025, 09:13 AM UTC

    We are investigating an issue affecting both Learners and Administrators attempting to access the aXcelerate System.

  2. resolved Sep 03, 2025, 09:48 AM UTC

    This incident has been resolved.