aXcelerate experienced a notice incident on September 30, 2025 affecting aXcelerate Production, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
aXcelerate Production
Update timeline
- investigating Sep 30, 2025, 04:52 AM UTC
We have detected slower than expected system performance and are currently in the process of investigating.
- monitoring Sep 30, 2025, 05:19 AM UTC
We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
- resolved Sep 30, 2025, 05:48 AM UTC
We are pleased to announce that the server issues experienced earlier have been resolved.