Ax Qualer incident

Service Degradation - System Access

Major Resolved View vendor source →

Ax Qualer experienced a major incident on May 19, 2025 affecting Qualer Network, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 03:28 PM UTC
Resolved
May 19, 2025, 04:00 PM UTC
Duration
31m
Detected by Pingoru
May 19, 2025, 03:28 PM UTC

Affected components

Qualer Network

Update timeline

  1. investigating May 19, 2025, 03:28 PM UTC

    We are currently investigating an error processing login requests.

  2. monitoring May 19, 2025, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 19, 2025, 04:00 PM UTC

    This incident has been resolved.