Ax Qualer experienced a minor incident on June 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 13, 2025, 07:13 PM UTC
Qualer Identity Service underwent scheduled Maintenance Release during the specified time, which may have resulted in temporary unavailability of the platform. Improvements: - Streamlined SSO login flow for Qualer Web - Added Proof of Possession (DPoP) for OKTA Identity Provider (may require a clearing of browser cache for OKTA users) - Enhanced display for synchronization status messages of Identity Providers - Strengthened tracking and security logging Bug fixes: - Improved mechanism for group synchronization - Resolved issue with unexpected email update post-login - Adjusted email validation in the Qualer Web work order status change pop-up - Improved DPoP token parsing - Addressed EntraID Identity Provider synchronization failures