Ax Qualer incident

Qualer - "Server Error in '/' Application"

Critical Resolved View vendor source →

Ax Qualer experienced a critical incident on August 26, 2024 affecting Qualer Network and Asset Manager and 1 more component, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2024, 05:00 AM UTC
Resolved
Aug 26, 2024, 07:35 AM UTC
Duration
2h 34m
Detected by Pingoru
Aug 26, 2024, 05:00 AM UTC

Affected components

Qualer NetworkAsset ManagerWork OrdersClient ManagerQualer DatabaseService RecordsCalibration ModuleClient PortalsQualer APIMaintenance Plans

Update timeline

  1. investigating Aug 26, 2024, 07:03 AM UTC

    We are experiencing downtime. Our engineers are working on fixing the issue.

  2. monitoring Aug 26, 2024, 07:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2024, 07:35 AM UTC

    This incident has been resolved.