Ax Qualer incident

Report/Certificate Service Degradation

Minor Resolved View vendor source →

Ax Qualer experienced a minor incident on December 17, 2024 affecting Qualer Report/Certificate Generation, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 12:11 AM UTC
Resolved
Dec 17, 2024, 12:39 AM UTC
Duration
27m
Detected by Pingoru
Dec 17, 2024, 12:11 AM UTC

Affected components

Qualer Report/Certificate Generation

Update timeline

  1. investigating Dec 17, 2024, 12:11 AM UTC

    We are currently investigating an issue with long certificate generation times.

  2. monitoring Dec 17, 2024, 12:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 17, 2024, 12:39 AM UTC

    This incident has been resolved.