Ax Qualer experienced a minor incident on April 10, 2025 affecting Qualer Network, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 10, 2025, 04:04 PM UTC
We are investigating reports of isolated connectivity issues, such as "This site can't be reached", affecting a limited subset of users. Initial diagnostics show our systems are fully operational. We are continuing to monitor our infrastructure and collaborate with upstream providers.
- monitoring Apr 10, 2025, 05:17 PM UTC
We have not observed any further occurrences of the connectivity issues reported earlier. All systems are operating normally, and no anomalies have been detected. Given that the root cause appears to have been external and transient, we are continuing to monitor stability across all services.
- resolved Apr 10, 2025, 06:02 PM UTC
This incident has been resolved.