Ax Qualer incident

Service Degradation - Dashboard Reports

Critical Resolved View vendor source →

Ax Qualer experienced a critical incident on May 6, 2025 affecting Qualer Report/Certificate Generation, lasting 12h 8m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 09:08 PM UTC
Resolved
May 07, 2025, 09:16 AM UTC
Duration
12h 8m
Detected by Pingoru
May 06, 2025, 09:08 PM UTC

Affected components

Qualer Report/Certificate Generation

Update timeline

  1. investigating May 06, 2025, 09:08 PM UTC

    We are currently investigating an issue preventing dashboard reports from generating.

  2. identified May 07, 2025, 12:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 07, 2025, 09:16 AM UTC

    This incident has been resolved.