Awin Outage History

Awin is up right now

Awin had 10 outages in the last 2 years totaling 67h 28m of downtime — averaging 0.4 incidents per month.

There were 10 Awin outages since October 1, 2024 totaling 67h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.awin.com

Notice September 22, 2026

Classic UI Latency - Followup

Detected by Pingoru
Sep 22, 2026, 07:56 PM UTC
Resolved
Sep 24, 2026, 07:01 AM UTC
Duration
1d 11h
Affected: www.awin.com
Timeline · 3 updates
  1. monitoring Sep 22, 2026, 07:56 PM UTC

    This is a follow-up to the Classic UI Latency incident (https://status.awin.com/incidents/l5g2v6mpzn66). We've made further performance improvements and, while not fully to our target, current performance is acceptable, with no further latency reports. The issue mainly affects accounts joined to a very large number of accounts, so most customers are unaffected.

  2. monitoring Sep 22, 2026, 07:56 PM UTC

    We'll keep monitoring, and continuously implement improvements.

  3. resolved Sep 24, 2026, 07:01 AM UTC

    We have implemented a number of performance improvements and are seeing stable platform performance. We will continue with planned optimizations as part of our ongoing enhancement efforts, but the issue is no longer considered active. Thank you for your patience while we investigated and addressed this matter.

Read the full incident report →

Minor September 22, 2026

Classic UI Latency

Detected by Pingoru
Sep 22, 2026, 07:33 AM UTC
Resolved
Sep 22, 2026, 07:47 PM UTC
Duration
12h 14m
Affected: www.awin.com
Timeline · 3 updates
  1. investigating Sep 22, 2026, 07:33 AM UTC

    We are investigating slower than expected page load times in the Classic UI following our recent infrastructure changes. The issue appears to affect a limited subset of users. We are actively working on improvements and will provide further updates as they become available.

  2. investigating Sep 22, 2026, 07:42 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 22, 2026, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 23, 2026

advetiser-success.awin.com issues

Detected by Pingoru
Apr 23, 2026, 08:42 AM UTC
Resolved
Apr 23, 2026, 09:19 AM UTC
Duration
36m
Timeline · 2 updates
  1. investigating Apr 23, 2026, 08:42 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 23, 2026, 09:19 AM UTC

    The incident has been resolved and the new help page help.awin.com is available.

Read the full incident report →

Critical November 6, 2025

Commission Tool issues

Detected by Pingoru
Nov 06, 2025, 07:16 AM UTC
Resolved
Nov 06, 2025, 07:43 AM UTC
Duration
27m
Timeline · 2 updates
  1. investigating Nov 06, 2025, 07:16 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 06, 2025, 07:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2025

Access to the Awin UI

Detected by Pingoru
Oct 01, 2025, 03:53 PM UTC
Resolved
Oct 01, 2025, 06:26 PM UTC
Duration
2h 32m
Affected: Login
Timeline · 2 updates
  1. investigating Oct 01, 2025, 03:53 PM UTC

    We are currently facing intermittent long loading times or error messages when using the Awin UI resulting from issues with authentication. Our teams are investigating. Tracking is not affected, no sales events are lost.

  2. resolved Oct 01, 2025, 06:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 8, 2024

UI dashboard issues

Detected by Pingoru
Dec 08, 2024, 10:42 PM UTC
Resolved
Dec 08, 2024, 10:42 PM UTC
Duration
26s
Timeline · 2 updates
  1. investigating Dec 08, 2024, 10:42 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 08, 2024, 10:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 30, 2024

wiki.awin.com issues

Detected by Pingoru
Nov 30, 2024, 03:48 AM UTC
Resolved
Nov 30, 2024, 03:51 AM UTC
Duration
3m
Timeline · 2 updates
  1. investigating Nov 30, 2024, 03:48 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 30, 2024, 03:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 5, 2024

hub.awin.com issues

Detected by Pingoru
Nov 05, 2024, 06:26 PM UTC
Resolved
Nov 05, 2024, 06:27 PM UTC
Duration
29s
Timeline · 2 updates
  1. investigating Nov 05, 2024, 06:26 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 05, 2024, 06:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 13, 2024

Transaction processing is currently delayed by more than 1 hour, impacting the availability of figures in transaction reporting. Tracking is not affected. We are working as quickly as we can to resolve, and apologize for any inconvenience caused.

Detected by Pingoru
Oct 13, 2024, 03:57 AM UTC
Resolved
Oct 13, 2024, 07:34 PM UTC
Duration
15h 36m
Affected: ClickPublisher PaymentsDirectories & Profileswww.awin.comAwin´s APIsCustom Data ExtractTransaction Notification (in progress)Commission ManagementConversionTableauImpressionCommunication centre (in progress)CreativesAdvertiser MasterTagDashboardsuccess.awin.comPublisher MasterTagDatafeedshelp.awin.comLoginReportingTransaction Management (in progress)
Timeline · 2 updates
  1. investigating Oct 13, 2024, 03:57 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 13, 2024, 07:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 1, 2024

success.awin.com issues

Detected by Pingoru
Oct 01, 2024, 12:39 PM UTC
Resolved
Oct 01, 2024, 01:31 PM UTC
Duration
51m
Timeline · 2 updates
  1. investigating Oct 01, 2024, 12:39 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 01, 2024, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →