Awin incident

Access to the Awin UI

Major Resolved View vendor source →

Awin experienced a major incident on October 1, 2025 affecting Login, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 03:53 PM UTC
Resolved
Oct 01, 2025, 06:26 PM UTC
Duration
2h 32m
Detected by Pingoru
Oct 01, 2025, 03:53 PM UTC

Affected components

Login

Update timeline

  1. investigating Oct 01, 2025, 03:53 PM UTC

    We are currently facing intermittent long loading times or error messages when using the Awin UI resulting from issues with authentication. Our teams are investigating. Tracking is not affected, no sales events are lost.

  2. resolved Oct 01, 2025, 06:26 PM UTC

    This incident has been resolved.