Aviator Outage History

Aviator is up right now

Aviator had 3 outages in the last 2 years totaling 8h 57m of downtime — averaging 0.1 incidents per month.

There were 3 Aviator outages since May 1, 2026 totaling 8h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.aviator.co

Critical August 11, 2026

Queue backed up

Detected by Pingoru
Aug 11, 2026, 08:43 PM UTC
Resolved
Aug 11, 2026, 09:49 PM UTC
Duration
1h 6m
Affected: Background queues
Timeline · 6 updates
  1. investigating Aug 11, 2026, 08:43 PM UTC

    We are currently investigating a backed up queue. This could also cause delay in action for queueing or dequeueing a PR

  2. investigating Aug 11, 2026, 08:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 11, 2026, 09:16 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 11, 2026, 09:27 PM UTC

    We've deployed an initial fix, we're monitoring currently.

  5. monitoring Aug 11, 2026, 09:33 PM UTC

    The queue should be operational again, we're continuing to actively monitor the situation.

  6. resolved Aug 11, 2026, 09:49 PM UTC

    The incident is resolved. Root cause: A large bulk team-reorganization in one customer's GitHub organization triggered database lock contention in our team-sync handler, which consumed the shared worker pool that processes all the background tasks.

Read the full incident report →

Minor July 14, 2026

Web app requests and APIs are degraded

Detected by Pingoru
Jul 14, 2026, 06:26 PM UTC
Resolved
Jul 15, 2026, 02:17 AM UTC
Duration
7h 51m
Affected: Management dashboard
Timeline · 5 updates
  1. investigating Jul 14, 2026, 06:26 PM UTC

    Queues are working properly however the dashboard and APIs are degraded. Investigating.

  2. monitoring Jul 14, 2026, 06:45 PM UTC

    We have rolled back to the last stable version and monitoring the status. The system seems stable.

  3. investigating Jul 14, 2026, 07:06 PM UTC

    The APIs are slow again. The rollback only temporarily resolved the response times, continuing to investigate.

  4. monitoring Jul 14, 2026, 07:59 PM UTC

    We have identified the root cause. This is a API request optimization issue. We have scaled up our instances and continuing to monitor. We are also preparing a fix to optimize our queries further.

  5. resolved Jul 15, 2026, 02:17 AM UTC

    We deployed a fix to improve the queue page load performance that has resolved the performance issues.

Read the full incident report →

Notice May 1, 2026

Queues backed up

Detected by Pingoru
May 01, 2026, 07:13 PM UTC
Resolved
May 01, 2026, 03:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 01, 2026, 07:13 PM UTC

    User reported queues slow in merging PRs. This was reported at 8.38am PT, we investigated and noticed that each task was talking longer to process. Found the actual slow behavior started after the last deploy at 9.06pm PT on Apr 30. Initiated a rollback, completed the rollback at 9.23am PT.

Read the full incident report →