Aviator incident

Web app requests and APIs are degraded

Minor Resolved View vendor source →

Aviator experienced a minor incident on July 14, 2026 affecting Management dashboard, lasting 7h 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 06:26 PM UTC
Resolved
Jul 15, 2026, 02:17 AM UTC
Duration
7h 51m
Detected by Pingoru
Jul 14, 2026, 06:26 PM UTC

Affected components

Management dashboard

Update timeline

  1. investigating Jul 14, 2026, 06:26 PM UTC

    Queues are working properly however the dashboard and APIs are degraded. Investigating.

  2. monitoring Jul 14, 2026, 06:45 PM UTC

    We have rolled back to the last stable version and monitoring the status. The system seems stable.

  3. investigating Jul 14, 2026, 07:06 PM UTC

    The APIs are slow again. The rollback only temporarily resolved the response times, continuing to investigate.

  4. monitoring Jul 14, 2026, 07:59 PM UTC

    We have identified the root cause. This is a API request optimization issue. We have scaled up our instances and continuing to monitor. We are also preparing a fix to optimize our queries further.

  5. resolved Jul 15, 2026, 02:17 AM UTC

    We deployed a fix to improve the queue page load performance that has resolved the performance issues.