Aviator experienced a critical incident on August 11, 2026 affecting Background queues, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2026, 08:43 PM UTC
We are currently investigating a backed up queue. This could also cause delay in action for queueing or dequeueing a PR
- investigating Aug 11, 2026, 08:43 PM UTC
We are continuing to investigate this issue.
- investigating Aug 11, 2026, 09:16 PM UTC
We are continuing to investigate this issue.
- investigating Aug 11, 2026, 09:27 PM UTC
We've deployed an initial fix, we're monitoring currently.
- monitoring Aug 11, 2026, 09:33 PM UTC
The queue should be operational again, we're continuing to actively monitor the situation.
- resolved Aug 11, 2026, 09:49 PM UTC
The incident is resolved. Root cause: A large bulk team-reorganization in one customer's GitHub organization triggered database lock contention in our team-sync handler, which consumed the shared worker pool that processes all the background tasks.